PainTrace® Shop Return & Refund Policy
Customer expected to thoroughly inspect each delivery and item purchased from paintrace.com/shop. Any damages, irregularities or discrepancies must be reported to a BioTraceIT™ representative at firstname.lastname@example.org or 855-571-1888 within (2) days of receipt to be eligible for evaluation for return and/or refund.
Returns and/or refunds are determined on an individual basis. No PainTrace® Wearables or other accessories may be returned to BioTraceIT except by prior authorization by BioTraceIT.